Refund and Returns Policy

At VISHAL STORE, we take pride in the quality and uniqueness of our handcrafted products. However, if you are not completely satisfied with your purchase, we offer a simple and fair 7-day refund policy.

Eligibility for Refund

• You may request a refund within 7 days of receiving your order.
• To be eligible, the item must be:
  • Unused and in its original condition
  • In its original packaging
  • Accompanied by the original proof of purchase (invoice or receipt)

Non-Refundable Items

• Customized or personalized products
• Items purchased during clearance or sale events
• Products damaged due to mishandling after delivery

How to Request a Refund

1. Email us at admin@vishalstore.in within 7 days of receiving the item.
2. Include your order number, reason for return, and clear photos (if the product is damaged or incorrect).
3. Our support team will respond within 24–48 hours with further instructions.

Refund Process

• Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed to your original payment method within 5–7 business days.

Return Shipping

• Customers are responsible for return shipping costs unless the item was received damaged or incorrect.

Need Help?

If you have any questions regarding your order or this policy, feel free to contact us at admin@vishalstore.in & +91-7427098446.